APP TECHNICAL SUPPORT

If you are experiencing issues with being able to access your account or the functionality of our program on your mobile device or desktop access, please contact our App Development Team using the information below:

By Telephone:  888-448-4512

Customer Support Hours:  Monday – Thursday (5 am – 8 pm CST)
Friday (5 am – 6 pm CST)

RETAILER SUPPORT

If you are a Retailer and have questions about joining our program please contact our Member Specialists at using the information provided below. If you are already a participating Retailer and would like support with other marketing-related tasks, please refer to the options below.

Retailer Support:  636-777-7873
Print Orders: Visit Electro Image LLC
Customer Support Hours:  Monday – Friday |  8 am – 5 pm CST

NON-TECHNICAL CUSTOMER SUPPORT

If you are a Single Member or a Business Member and have non-technical questions about renewal in your program, please contact our Member Specialists at using the information provided below.  If you, or your company users, have technical concerns, please direct them to App Technical Support which is also listed on this page.

Non-Technical Member Support:  636-777-7873

Customer Support Hours:  Monday – Friday |  8 am – 5 pm CST

FUNDRAISER SUPPORT

If you wish to launch a Fundraiser, please visit our Fundraising Program page for more information.  If you have already launched a Fundraiser with us and have questions, please contact your dedicated Fundraising Specialist.  If you, or your users, have technical concerns, please direct them to App Technical Support which is also listed on this page.

Fundraising Related Questions: 314-610-8515

Customer Support Hours:  Monday – Friday |  8 am – 5 pm CST

NOTICE:  Out of respect to our employees and their families, we close all of our Support Departments on weekends and major American holidays.  Thank you for your understanding.

Administrative Office Information

Fastlane Savings is a brand of Electro Image LLC, located in St. Louis County, Missouri.  Please use the following information to submit inquiries.

Fastlane Savings
17295 Chesterfield Airport Rd. Suite 200
Chesterfield MO 63005 USA

Non-Technical Customer Service Department:  636.777.7873


Please use the form below so your request is directed to the appropriate Representative.  We’ll do our best to respond to you by the next business day.